CUSTOMER success

Fast and Free Customer Support

Our Customer Success team helps get your project teams up and running with ease. Plus ongoing free support throughout your TestFit journey.

Contact Support
Reviews
Quality of Support
Average Response Time
24 Hours
Monday to Friday 9am to 5pm CT
Chris Aquino
Product Expert
Matthew Cole
Account Manager
Matthew Kendall
Product Owner
Matthew Londei
Customer Success Manager
Megan Holsinger
Director of Customer Success
Nat MacDonald
Director of Configurators
Reilley Moore
Account Manager
Reilley Moore
Account Manager
Nat MacDonald
Director of Configurators
Megan Holsinger
Director of Customer Success
Matthew Londei
Customer Success Manager
Matthew Kendall
Product Owner
Matthew Cole
Account Manager
Chris Aquino
Product Expert
Reilley Moore
Account Manager
Matthew Cole
Account Manager
Matthew Londei
Customer Success Manager
Megan Holsinger
Director of Customer Success
Chris Aquino
Product Expert
Matthew Kendall
Product Owner
Nat MacDonald
Director of Configurators
3900+ Users Trust TestFit
Prologis
Studio Hillier
Arco
Moody Nolan
Langan
Perkins & Will
Resia
The Geyser Group
Toll Brothers
DLR Group
CallisonRTKL

Get Your Deals Done Faster

We’re here to answer all your questions from the start. So you can get your site planning done 4x faster.

We had a few sessions with the TestFit Customer Success team initially before we started using it. The response time has been great and we’ve always been able to get to a solution that we need quickly.

Grant Brandenburg
Director of Regional Operations
 at 
Ware Malcomb

We’ve always had positive experience with the TestFit team. From the very beginning, we had close contact with the TestFit team, answering all our questions. Their customer support is one of the reasons we keep working with them.

Selma Rabelo
VP of Corporate Product
 at 
Resia

Fast and Free Support from Day 1

Weekly Trainings

Join our weekly trainings with a product expert to learn how to use TestFit for your specific typology.

Online Tutorials

Access video tutorials and articles to get familiar with TestFit.

Ongoing Support

Contact our support team anytime for any questions you have.

Get Up to Speed Fast

Want to learn more about TestFit?

Watch our product demo to get your entire team up to speed fast.

See It In Action