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CUSTOMER success

Fast Customer Support

Our Customer Success team helps get your project teams up and running with ease. Plus ongoing support throughout your TestFit journey.

Reviews
Quality of Support
Average Response Time
24 Hours
Monday to Friday 9am to 5pm CT
Contact Support
Laura Swartz
Customer Success Manager
Matthew Cole
Account Manager
Matthew Kendall
Product Owner
Megan Holsinger
Director of Customer Success
Ryan Butler
Product Marketing Manager
Ryan Butler
Product Marketing Manager
Megan Holsinger
Director of Customer Success
Matthew Kendall
Product Owner
Matthew Cole
Account Manager
Laura Swartz
Customer Success Manager
Ryan Butler
Product Marketing Manager
Laura Swartz
Customer Success Manager
Matthew Cole
Account Manager
Megan Holsinger
Director of Customer Success
Matthew Kendall
Product Owner
7700+ Users Trust TestFit
UDR
Transwestern
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Get Your Deals Done Faster

We’re here to answer all your questions from the start. So you can get your site planning done 4x faster.

There’s a huge knowledge base and tutorials on YouTube, so we had practically no ramp up to learn the software. On top of that, the TestFit team has been really supportive and responsive.

Casey Johnson
Project Manager & Partner
 at 
Motif Architects

We had a few sessions with the TestFit Customer Success team initially before we started using it. The response time has been great and we’ve always been able to get to a solution that we need quickly.

Grant Brandenburg
Director of Regional Operations
 at 
Ware Malcomb

Fast Support from Day 1

Weekly Trainings

Join our product expert to learn how to use TestFit for your specific typology.

Join Our Weekly Trainings

TestFit Accelerator

Access a comprehensive guided library of tutorials, videos, and resources tailored to various learning needs.

  1. Sign in to your TestFit Account.
  2. From the Resources page select ACCELERATOR from the right side of the page.
  3. Head to the catalog to enroll yourself in courses.

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Ongoing Support

Contact our support team anytime for any questions you have.

Email Support

Get Up to Speed Fast

Want to learn more about TestFit?

Watch our product demo to get your entire team up to speed fast.

See It In Action